If you do not wish to keep the items you ordered because they are no longer suitable, then follow the instructions below for our refund policy.
We want you to be completely satisfied with your order so if for any reason you are unhappy with your items, you can return them in the original unused and unopened packaging within 14 days for a full refund. Just mark the package “Return-To-Sender” (RTS) and the mail service will send it back to us.
Once we can confirm your order is on the way back to us, we will be able to issue a refund. It is advisable to acquire a postal receipt or send the items back via recorded delivery as we will not be able to issue a refund for lost or un-trackable items.
Whether you are returning the goods back to us via the Post Office, or a collection has been arranged, please make sure that some identification is included within the package and email us so we know to expect your package.